Many times when looking for a new ERP software vendor, the services offered by the vendor will be what can set them apart. At EVS, we take a great deal of pride in the service and support we offer our clients. In today's ERP FAQ's post, I'm going to take a closer look at EVS' ERP software technical support. One of the frequently asked questions is, "Does EVS offer technical support for the ERP system?"
Of course, the answer is yes. EVS offers annual maintenance programs that include technical support for your ERP system, or we can provide technical support on an individual incident basis. EVS technical support staff is available to assist you with your O2 Process Manufacturing ERP software and O2 Mobile warehouse distribution software questions.
To start the support process, we ask that our clients reach out to us using our Online Support & Community Forum. Here, you'll be able to submit a support ticket as well as view tutorial videos and visit the Q&A section and EVS Knowledge Base. Sometimes, if it's just a question on how to do a certain procedure, you'll find the answer is already posted here.
For more information on our ERP technical support, process manufacturing software, or warehouse management software, visit www.evs-sw.com.
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